Amazon Selling6 min read
What Does an Amazon Virtual Assistant Do? A Guide for UK Sellers
From Seller Central housekeeping to FBA shipments, here's what an Amazon VA can take off your plate, and how to decide whether you need one.
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The Blog
Practical advice on selling online, outsourcing and growing your business, written for UK sellers and business owners.
Amazon SellingAmazon Selling5 min read
Amazon PPC: How to Set a Target ACoS That Protects Your Margin
ACoS is the number every Amazon advertiser watches, but the right target depends entirely on your own margins and goals. Here's how to work it out.
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Marketplaces6 min read
Selling on Multiple Marketplaces: A Practical Checklist for UK Retailers
Adding eBay, TikTok Shop or OnBuy to your Amazon or Shopify business can reduce risk, but only if your operations are ready. Use this checklist first.
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Virtual Assistants5 min read
How to Onboard a Virtual Assistant in Your First Two Weeks
A good start makes all the difference. Here's a simple, practical plan for handing over work to a new virtual assistant without the stress.
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Customer Support4 min read
Customer Service Response Times: What UK Online Shoppers Expect
Slow replies cost sales and harm marketplace metrics. Here's how to set realistic response targets and meet them consistently.
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Sales & Lead Generation5 min read
B2B Lead Generation in the UK: Staying Effective and Compliant
Outbound prospecting still works, but it needs to respect UK GDPR and PECR. Here's an overview of the principles to keep in mind.
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Digital Marketing4 min read
Google Business Profile Checklist for Local UK Businesses
A complete, accurate Google Business Profile helps local customers find and choose you. Work through this checklist to make sure yours is up to scratch.
Read articleIndustry News
Marketplace news by category
The latest headlines from across the marketplace world, grouped by topic and updated automatically.
Brands· Chris Dawson
Temu and IACC launch IP Protection Program
Temu and the International AntiCounterfeiting Coalition (IACC) have expanded their collaboration on IP protection through the IACC-Temu Program, a voluntary initiative…
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Alibaba News· Chris Dawson
AliExpress and YouTube Announce Global Partnership
AliExpress have announced global strategic affiliate partnership with YouTube. The partnership brings AliExpress’s global product selection into YouTube’s creator…
Read on ChannelX(opens in a new tab)Brands· Chris Dawson
Brompton Launches Global Partner Portal on BigCommerce B2B Edition
Commerce have announced that Brompton, the British foldable bicycle manufacturer, has launched its new Brompton Partner Portal on BigCommerce B2B Edition. The portal…
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eBay News· Chris Dawson
Greater Manchester tops European ranking for online small-business activity
Greater Manchester is emerging as a leading European hub for online entrepreneurship, with eBay’s 2026 Small Business Report revealing the city region has the highest…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
Etsy Holiday Merchandising Guide
Etsy have published an all updated Holiday Merchandising Guide, condensing the most important info into a single report you can bookmark for reference throughout the…
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Agentic Commerce· Chris Dawson
Ask your warehouse. Get answers. StoreFeeder prepares to unveil D.A.V.E.
Ask your warehouse. Get answers. StoreFeeder is preparing to unveil D.A.V.E. showcasing a new way to interact with warehouse software using plain English. StoreFeeder…
Read on ChannelX(opens in a new tab)Amazon News· Chris Dawson
Amazon Prime Big Deal Days 6th & 7th October
Prime Big Deal Days 2026 is live running from the 6th to the 7th of October, giving Prime members two days to shop hundreds of thousands of exclusive deals. Customers…
Read on ChannelX(opens in a new tab)Amazon News· Chris Dawson
Why AmafestUK Is Still the Best Day Out for UK Amazon Sellers
Every autumn, the same question does the rounds in seller Facebook groups and Slack channels: which Amazon event is actually worth taking a day out of the business for?…
Read on ChannelX(opens in a new tab)Agentic Commerce· Chris Dawson
Amazon Seller Assistant – Plugin for Amazon Quick and Anthropic’s Claude
Sellers can now automate routine tasks 24/7 with Seller Assistant and bring their Amazon data and Seller Central insights into the AI tools they already use. Since…
Read on ChannelX(opens in a new tab)Amazon News· Chris Dawson
New Amazon Multichannel Selling Tools for eBay, Shopify, TikTok, and Walmart
Amazon announced during its annual Accelerate seller conference that they are launching Multichannel Selling Tools, a new experience in Seller Central that gives sellers…
Read on ChannelX(opens in a new tab)Amazon News· Chris Dawson
Amazon and Affirm offer UK customers new instalment options
Starting today, Amazon customers in the UK have a new way to pay for their purchases with the launch of instalment options from Affirm. The new Affirm payment options…
Read on ChannelX(opens in a new tab)Amazon News· Chris Dawson
Fabacus Verified Intellectual Property Protocol launches with Amazon
Fabacus, a data-as-a-service technology company for retail and licensing, announces the launch of its Verified Intellectual Property (VIP) Protocol, with Amazon as its…
Read on ChannelX(opens in a new tab)eBay News· Chris Dawson
Greater Manchester tops European ranking for online small-business activity
Greater Manchester is emerging as a leading European hub for online entrepreneurship, with eBay’s 2026 Small Business Report revealing the city region has the highest…
Read on ChannelX(opens in a new tab)eBay News· Chris Dawson
eBay 2026 Seller Peak Playbook
Peak is fast approaching, some may say that it’s already started, so if you’re not yet read the eBay 2026 Seller Peak Playbook then it’s time to do so! Christmas…
Read on ChannelX(opens in a new tab)eBay News· Chris Dawson
eBay 2026 Recommerce Report: UK leads secondhand shopping globally
Britain is leading a new era of pre-loved shopping, according to new research from eBay, with almost nine in ten (87%) UK consumers buying secondhand over the past 12…
Read on ChannelX(opens in a new tab)Data & Insights· Chris Dawson
eBay partners The King’s Trust to launch youth entrepreneurship eBay Self Made
Fewer than half (46%) of Gen Z Brits aged 18-24 see a full-time job as a realistic way to earn their ideal income, according to new research released today by eBay as…
Read on ChannelX(opens in a new tab)eBay News· Chris Dawson
Displaying a Durability Guarantee on your eBay listings
Another month and another directive from the EU, this time it’s the EU directive on Empowering Consumers for the Green Transition (ECGT) which has just come into effect.…
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eBay News· David Brackin
eBay Promoted Listings Standard. Does it still work?
David Brackin, contributing editor to ChannelX and founder of StuffUSell takes a look at eBay Promoted Listings Standard seven years after he first reported on…
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Argos Trusted Sellers platform officially launched
Argos is planning to significantly increase the size of its Trusted Sellers offering following a successful trial, with ambitions to offer more than 130,000 products…
Read on ChannelX(opens in a new tab)EU Marketplaces· Chris Dawson
The new Kaufland marketplace launched in Spain
The new Kaufland marketplace has launched in Spain, just a month after their launch in the Netherlands. This makes the Kaufland Global Marketplace undisputedly the…
Read on ChannelX(opens in a new tab)Marketplaces· Chris Dawson
Love the Sales Relaunches as THECODE
Love the Sales has launched as its new identity, THECODE: a curated marketplace bringing together luxury and contemporary fashion from a network of established retail…
Read on ChannelX(opens in a new tab)Marketplaces· Chris Dawson
Seller Provided Support to be standard for sellers on Whatnot
An operational change for Whatnot sellers hits today. As of the 1st of September, Seller Provided Support is officially the standard support model for all US sellers.…
Read on ChannelX(opens in a new tab)Marketplaces· Chris Dawson
Meet ChannelX and Esetrix at Autumn Fair
If you’re intending to attend Autumn Fair in Birmingham next month, be sure to look me up to say hi! I’ll be there on the 8th of September to host a session on…
Read on ChannelX(opens in a new tab)Marketplaces· Chris Dawson
IKEA Marketplace to launch in the UK for second hand products
News is out that IKEA are to join the world of recommerce with the launch of the IKEA marketplace in the UK, exclusively available to IKEA Family members, to sell items…
Read on ChannelX(opens in a new tab)Brands· Chris Dawson
easyShop launched as Stelios takes on online shopping giants
Thirty years ago, Sir Stelios Haji-Ioannou launched easyJet to challenge the established airlines. Now, the founder of the easy family of brands is taking the same…
Read on ChannelX(opens in a new tab)OnCommerce News· Chris Dawson
What to expect from OnBuy in the second half of 2026
OnBuy have been a little quiet of late… although they had the huge announcements of the creation of OnCommerce and the pending launch of easyShop. But behind the scenes…
Read on ChannelX(opens in a new tab)Marketplaces· Chris Dawson
Scaling multi-channel retail without the complexity: Introducing OnCommerce
Expanding across multiple retail channels is one of the most effective ways for sellers to grow, but it often creates more work than opportunity. Different systems…
Read on ChannelX(opens in a new tab)OnCommerce News· Chris Dawson
OnBuy Accelerates European Rollout With Launch Into 8 New Markets
UK-founded cashback marketplace OnBuy, has accelerated its European expansion, launching eight new markets across Sweden, Norway, Denmark, Poland, Hungary, Romania…
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2026 Leaders Interview – Cas Paton – OnBuy
Welcome to the ChannelX 2026 Leaders Interview featuring Cas Paton, Founder and CEO of OnBuy. In the past year, OnBuy have launched around 20 new country sites across…
Read on ChannelX(opens in a new tab)OnCommerce News· Chris Dawson
OnBuy growing +30% MoM in Europe
It’s only been a couple of months since OnBuy officially launched in Europe (although they were kind of operating in stealth mode a little before then), but they are now…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
Etsy Holiday Merchandising Guide
Etsy have published an all updated Holiday Merchandising Guide, condensing the most important info into a single report you can bookmark for reference throughout the…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
Newly Crafted Etsy Seller Update published
The latest edition of Newly Crafted, Etsy’s regular roundup of recent tools, features, and improvements for sellers, is out. This quarter’s updates are designed to help…
Read on ChannelX(opens in a new tab)Agentic Commerce· Chris Dawson
Snapstall photo-to-listing packs for eBay and Etsy sellers
Snapstall is an AI app that turns a photo of an item into ready-to-post marketplace listings. Sellers snap a picture and receive two separate listing packs – one tuned…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
DownloadReady Studio – Digital Product Quality Check App for Etsy Sellers
If you’re selling Digital Products on Etsy, then this might be one for you. It’s a quality check app to ensure that your products are download ready for your Etsy buyers…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
Etsy expands international seller payout options with Remitly
Remitly Global have announced that it has partnered with Etsy to be an additional payment provider on Etsy Payments, Etsy’s payments platform, in 15 countries. The…
Read on ChannelX(opens in a new tab)Etsy News· Chris Dawson
Etsy increase UK Regulatory Operating Fee
Etsy has decided to up their surcharge called their Regulatory Operating Fee, as they say that costs of compliance have risen. This is why here at ChannelX we aren’t…
Read on ChannelX(opens in a new tab)Agentic Commerce· Chris Dawson
Ask your warehouse. Get answers. StoreFeeder prepares to unveil D.A.V.E.
Ask your warehouse. Get answers. StoreFeeder is preparing to unveil D.A.V.E. showcasing a new way to interact with warehouse software using plain English. StoreFeeder…
Read on ChannelX(opens in a new tab)Operations· Chris Dawson
Ofcom freeze 2nd Class Stamp Price for consumers
Ofcom propose to extend the price cap for a 2nd Class Stamp at its current level for one year, following its expiration in March 2027. This doesn’t mean that the price…
Read on ChannelX(opens in a new tab)Operations· Chris Dawson
£1.2m Evri Group depot in Peterborough opened by MP
Evri Group has expanded its UK network with the opening of a new depot in Peterborough following the signing of a 10-year lease on a 95,950 sq ft unit at the logistics…
Read on ChannelX(opens in a new tab)Brands· Chris Dawson
Ann Summers add discreet deliveries with InPost
InPost have partnered with British retailer Ann Summers to put more control into customers’ hands at checkout, giving them the freedom to choose where and how they…
Read on ChannelX(opens in a new tab)Operations· Chris Dawson
Mystery shopping study reveals the reality of UK cross-border returns
European customers returning products bought from British online retailers waited a median of 16 days to receive their money back, according to a mystery shopping study…
Read on ChannelX(opens in a new tab)Operations· Chris Dawson
Shopify shipping capabilities expanded for European merchants
Shopify shipping capabilities have been expanded for European merchants, along with the introduction of new fulfillment updates to help merchants prepare for the holiday…
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